General Troubleshooting | Fuse Troubleshooting | IgniterX on Mac OS X Troubleshooting | Pipe™ Troubleshooting

When I capture and play back video at differents datarates it works fine, but using the Movie command within Digital Performer 3, playback becomes unstable, with intermittent black frames until it becomes completely useless, while the audio continues to playback fine. I use datarates between 3 and 5 Mb/s. When I play the video from the timeline through the igniter, I'm getting occasional flashes on my TV monitor and it also records these flashes to my video tapes. Digital Performer is extremely power hungry and can easily use most of your system's bandwidth. We recommend that you lower your data rate to 1Mb/s for a full screen and 600K/sec for 1/2 size screen and you should be fine.

My footage plays back for a few seconds and then I get the message that I have had one or more frames dropped. Your SCSI card could be flooding your PCI bus. Your SCSI drive may be set to transfer data too fast. Using the utility that came with the SCSI card, turn the sync rate down to no more than 40/20MB/s.

Are there any special settings that I need to use for my ATTO card? Set the maximum synchronous transfer rate to 40 mb/s, and set the PCI burst size to 32 bytes.

I am getting dropped frames when playing back uncompressed footage from my SCSI drives. What's wrong? Many SCSI cards try to use as much system bandwidth as possible. This steals bandwidth needed for the Igniter card. The settings mentioned in the previous question will fix this.

The computer screen and broadcast monitor intermittently show corrupt or black frames after playing the sequence several times. We suggest using the software utility that came with the SCSI card to adjust the sync rate to no more than 40/20MB/s. Make sure the disk cache is no more than 1024k. In addition, consumer VCRs and old tapes can distort the video signal to such a degree that the Igniter can no longer lock on it.

I recently bought an Igniter card. What kind of device do you recommend for controlling a Beta SP machine in Final Cut Pro? Apple has made the following recommendations: If you are running OS 9 or using a non-mirror door computer with OS X: use the Stealth or GeeThree serial card. If you are using a mirror door computer with OS X: use the KeySpan USB to Serial adaptor. If you want to guarantee accurate control in both OS 9 and OS X on all machines: use the KeySpan SX2 or SX4 PCI serial card.